{ "id": 7811, "date": "2022-02-05T02:44:24", "date_gmt": "2022-02-05T02:44:24", "guid": { "rendered": "https:\/\/tinijewelryhk.com\/?page_id=7811" }, "modified": "2022-04-12T09:29:23", "modified_gmt": "2022-04-12T09:29:23", "slug": "shipping-return", "status": "publish", "type": "page", "link": "https:\/\/tinijewelryhk.com\/en\/shipping-return\/", "title": { "rendered": "Shipping & Return" }, "content": { "rendered": "
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Shipping & Return<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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<\/p>\n

In-Store collection<\/h2>\n

In-store Collection is a complimentary delivery-to-store service available at our retail store in Hong Kong SAR. Our store located in Wanchai, click <\/span>here<\/a> for getting the direction.<\/span><\/p>\n

Q: When will my item be ready for collection?<\/h4>\n

A: You will receive a \u201cReady for Collection\u201d email and confirmation call to confirm that your order has arrived in store, please wait for the confirmation email before you come in and collect your order.<\/p>\n

<\/p>\n

    \n
  • Subject to stock availability, it will take 3-14 days upon your collections<\/li>\n
  • Tailor-made order will take up to 1 month process. Once your order is ready, you will receive a call and email from us. We will keep updating you the process in making sure it can fulfil your expectation.<\/li>\n<\/ul>\n

    <\/p>\n

    Q: How do I collect my order?<\/h4>\n

    A: Please bring the email copy and receipt to our store in collecting your order.<\/p>\n

    Q: How will my oder be packaged?<\/h4>\n

    A: Your order will be packed in Tini Jewelry signature jewelry box. Gift box is also available, please let us know in advance through email or call.<\/p>\n

    \u00a0<\/p>\n

    \u00a0<\/h2>\n

    Hong Kong SAR local delivery<\/h2>\n

    Once your order is ready, you will receive a confirmation email and phone call to confirm the delivery time. Parcels will require a signature and presentation of your valid photo ID on delivery.<\/p>\n

    Delivery cost<\/strong><\/h4>\n

    We offer free shipping for local delivery order.<\/p>\n

    Q: When will my order be delivered?<\/h4>\n

    A: Subject to stock availability, it will take 3-14 days to be delivered<\/p>\n

      \n
    • Tailor-made order will take up to 1 month process. Once your order is ready, you will receive a call and an email from us. We will keep updating you the process to make sure it can fulfil your expectation.<\/li>\n<\/ul>\n

      Delivery Hours<\/strong><\/h4>\n

      Subject to delivery company working hours. Please provide your tracking number and contact the delivery company if you prefer a specific collection time.<\/p>\n

      Q: How will my oder be packaged?<\/h4>\n

      A: Your order will be packed in Tini Jewelry signature jewelry box. Gift box is also available, please let us know in advance through email or phone call.<\/p>\n

      Q: How do I track my order?<\/h4>\n

      A: Once your order is delivered, you will receive an acknowledgement email quoting with a tracking number. If you wish to check your order status, please contact us for details.<\/p>\n

      \u00a0<\/p>\n

      \u00a0<\/h2>\n

      International delivery<\/h2>\n

      We offer international shipping. Please note your parcel may be subject to duties, taxes and other additional charges depending on your shipping destination.<\/p>\n

      Delivery Charge and Time<\/strong><\/h4>\n